CareerPlan

Account Manager - Higher Education

TorontoFull-timeCA$97k2026-10-14 → 2026-11-11
Hybrid

Core

Lead revenue growth for existing Higher Education Enterprise customers through renewals and up-sells while acting as a trusted adviser.

Role type

Senior Account Manager (SaaS)

Builds

Revenue growth via Net Revenue Retention (NRR) for Enterprise accounts

Domain

SaaS / Higher Education

Required skills

SaaS account management, sales quota achievement, business opportunity assessment, data-driven decision making, contract terms knowledge, negotiation, pipeline management, forecasting

Preferred skills

Customer success experience, strategic relationship building

Technologies

Salesforce, Intercom, Mixpanel, Google Analytics

Responsibilities

Drive revenue growth via renewals and up-sells, manage continuous pipeline for expansion, prevent churn, assess business opportunities using data, develop scalable customer expansion strategy, collaborate with Customer Success Managers and other sales roles

Seniority

Mid-Senior, hands-on IC