Account Manager - Higher Education
Core
Lead revenue growth for existing Higher Education Enterprise customers through renewals and up-sells while acting as a trusted adviser.
Role type
Senior Account Manager (SaaS)
Builds
Revenue growth via Net Revenue Retention (NRR) for Enterprise accounts
Domain
SaaS / Higher Education
Required skills
SaaS account management, sales quota achievement, business opportunity assessment, data-driven decision making, contract terms knowledge, negotiation, pipeline management, forecasting
Preferred skills
Customer success experience, strategic relationship building
Technologies
Salesforce, Intercom, Mixpanel, Google Analytics
Responsibilities
Drive revenue growth via renewals and up-sells, manage continuous pipeline for expansion, prevent churn, assess business opportunities using data, develop scalable customer expansion strategy, collaborate with Customer Success Managers and other sales roles
Seniority
Mid-Senior, hands-on IC