Enterprise Customer Success Manager (English/Spanish Speaking)
Core
Manage a portfolio of strategic enterprise customers across global markets to ensure exceptional service, achieve business objectives, and maximize partnership value.
Role type
Enterprise Customer Success Manager
Builds
Customer success outcomes and strategic partnerships for enterprise clients in global commerce
Domain
Global payments, security, identity, and data analytics
Deliverable
client delivery
Required skills
Strategic relationship management, executive stakeholder engagement, cross-functional coordination, operational ownership, process improvement, bilingual communication (English/Spanish)
Preferred skills
Experience in global commerce, retail, hospitality, or financial services
Responsibilities
Engage executive stakeholders, coordinate cross-functional initiatives, manage day-to-day operational activities, drive customer-focused process improvements
Seniority
Individual Contributor