Technical Support Officer

Colliers

Sydney, New South Wales💼 Full-time🗓 2026-09-29 → 2026-10-01

Core

Level 2 IT support specialist providing hardware and software troubleshooting for employees in Sydney offices.

Role type

Level 2 Technical Support Officer

Builds

Seamless technology experience for NSW business employees

Domain

Enterprise IT Support

Required skills

Windows 11 support, MS Office 365 administration, Citrix support, Azure fundamentals, Audio/Visual conferencing setup, SCCM management, Intune device management, ServiceNow ticketing

Preferred skills

None stated

Technologies

Windows 11, MS Office 365, Citrix, Azure, SCCM, Intune, ServiceNow

Responsibilities

Identify and proactively resolve IT issues for Sydney offices, Provide first and second level hardware and software support, Adhere to processes and document procedures, Make recommendations on upgrades and replacements, Build IT brand via local delivery of customer facing technology initiatives, Participate in projects as required

Seniority

Mid-level, hands-on IC

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About Colliers

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [email protected].