Community Lead
Core
Primary point of contact for members and visitors, managing client relationships, onboarding, billing, and daily operations to deliver high-level service in a premium coworking environment.
Role type
Senior IC community operations lead
Builds
Member experience and operational efficiency for flexible workspaces
Domain
Coworking / Serviced offices
Deliverable
product features
Required skills
Client relationship management, Member onboarding and retention, Billing and invoicing, Meeting room coordination, CRM management, Sales support
Preferred skills
HubSpot, Xero, Hospitality experience
Responsibilities
Manage member onboarding, licence renewals, and daily queries; Coordinate meeting room bookings, catering orders, and AV setup; Generate and manage invoices and track payments; Assist sales team with walk-in tours and proposals; Maintain presentation standards across the Centre.
Seniority
Mid-level, hands-on IC
