Junior CS Agent – German Speaking (m/f/d)
On-site
Core
1st level Customer Service Agent supporting German-speaking customers with inbound phone and email inquiries regarding account opening, investment processes, and basic tax issues.
Role type
Junior Customer Service Agent
Builds
Customer support interactions for financial products
Domain
FinTech / Consumer Savings & Investments
Deliverable
client delivery
Required skills
German (C2), English (fluent), customer service experience, communication, multitasking, IT skills (office tools)
Responsibilities
Handle customer inquiries by phone and in writing, assist with account opening and investment process, address basic tax issues, collaborate with internal departments (via careerplan.io/jobs/4981597101-junior-cs-agent-german-speaking-mfd-at-raisin)
Seniority
Junior
