Account Director
Core
Senior Individual Contributor managing high-value existing client relationships in the Singapore market, driving retention, renewal, and growth for corporate PR and media intelligence solutions.
Role type
Senior IC Account Director (Enterprise Account Management)
Builds
Corporate PR workflows including newswire distribution, content strategy, media monitoring, insights, and social media tools
Domain
PR, Corporate Communications, Media Intelligence, SaaS
Required skills
Enterprise account management, client success, sales, consultative selling, C-suite stakeholder influence, retention strategy, upselling, cross-selling, market trend analysis, competitor monitoring, internal stakeholder mapping
Preferred skills
SaaS subscription solutions experience, Fortune 500 client base, Salesforce proficiency
Technologies
Salesforce, MS Office, CisionOne, Brandwatch, PR Newswire
Responsibilities
Take full ownership of key Singapore accounts to drive high retention rates and ensure clients maximize corporate workflow solutions. Maintain regular, proactive contact with key stakeholders to understand evolving corporate PR, marketing, and digital requirements. Achieve or exceed individual quarterly and annual retention, renewal, and growth targets through strategic upselling and cross-selling. Leverage networking and internal stakeholder mapping to identify and secure new business streams, whitespace opportunities, or subsidiary brand adoption. Keep a pulse on industry trends, gather product feedback, and monitor competitor activity within the Singapore market. Provide regular weekly, monthly, and ad-hoc sales updates to leadership including account performance, forecasting, and product insights.
Seniority
Senior, hands-on IC