Service Administrator
Core
Support the smooth running of service operations by maintaining accurate records, processing job cards, and liaising with technicians and customers.
Role type
Service Centre Administrator
Builds
Service operations workflow
Domain
Automotive Aftermarket
Required skills
Microsoft Excel, Microsoft Word, record keeping, job card processing, invoice processing, report generation, customer communication, task prioritization
Responsibilities
Raise job cards and input technician time bookings, collate and check documentation, finalise parts used and hours charged, review and process service invoices and warranty claims, generate reports, communicate with internal teams and customers
Seniority
Individual Contributor
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