Gestor/a de Qualidade Automóvel Júnior (M/F/D)
Core
Junior automotive quality manager responsible for operational processes, incident resolution, and supplier coordination to ensure service quality and customer satisfaction in the used car sales sector.
Role type
Junior IC automotive quality manager
Builds
Operational procedures and customer service experiences for used car sales channels
Domain
Automotive industry / Used car sales
Deliverable
client delivery
Required skills
automotive mechanics knowledge, independent problem solving, proactive process management, supplier relationship management
Preferred skills
1 year experience as automotive mechanic or parts estimator, English language knowledge
Responsibilities
Resolve and follow up on incidents and complaints, establish and maintain contact with external service suppliers, manage operational processes independently
Seniority
Junior, hands-on IC