Key Account Manager
Core
Strategic Key Account Manager responsible for managing high-value customer relationships in the mining and mineral processing sector to drive productivity, reduce downtime, and ensure long-term retention.
Role type
Senior Key Account Manager (Mining & Resources)
Builds
Custom-engineered mining products and solutions (liners, equipment) for resource sector clients
Domain
Mining, Mineral Processing, Extractive Metallurgy
Deliverable
client delivery
Required skills
Technical sales, key account management, commercial negotiation, contract management, strategic account planning, stakeholder engagement, problem-solving, market intelligence analysis
Preferred skills
Salesforce/CRM proficiency, experience in metallurgy or engineering disciplines
Technologies
Salesforce
Responsibilities
Lead customer engagements and site visits to identify growth opportunities; Apply technical and metallurgical expertise to improve liner performance and asset productivity; Develop and execute strategic account plans for revenue growth; Partner with operations and engineering teams to deliver performance outcomes; Manage commercial negotiations, contracts, forecasts, and budgets; Provide market intelligence to support product development; Build trusted relationships with operational leaders and executives; Identify emerging market trends to position as a strategic partner.
