Revenue Operations Systems Manager
Core
Own and evolve Alma's revenue systems stack, ensuring scalable architecture and processes for the entire customer lifecycle from lead generation to churn.
Role type
Senior Revenue Systems Lead (Salesforce Architecture & GTM Systems)
Builds
Scalable Revenue systems architecture, data models, and automation workflows
Domain
Fintech / Buy Now Pay Later (BNPL) / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce architecture and administration, system integration (CRM, telephony, call intelligence), business process design, data modeling, SQL, AI-assisted workflow design, stakeholder management
Preferred skills
Salesforce development and customization, Looker or BI layer experience, complex data validation
Technologies
Salesforce, Gong, Aircall, Looker, SQL, Data Warehouse, marketing automation tools, AI tools
Responsibilities
Own the Salesforce architecture, data model, and roadmap; translate new markets and sales motions into scalable system decisions; partner with Sales, Finance, and Product to improve operations; connect CRM data with the DWH/Looker layer for trustworthy reporting; implement AI and automation to reduce manual work
Seniority
Senior, hands-on IC