Account Manager - EMEA
Core
Own commercial growth of an Enterprise customer portfolio through expansion, upsell, and renewals.
Role type
Senior Account Manager (SaaS)
Builds
Revenue growth and retention for Enterprise clients
Domain
SaaS / Engagement tools
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SaaS sales experience, pipeline management, negotiation, stakeholder navigation, sales methodologies (MEDDPICC/MEDPIC, SPIN, BANT, Challenger), commercial forecasting
Preferred skills
Ability to identify new use cases, manage multiple customers, data-driven prioritization
Technologies
CRM, data tools
Responsibilities
Own commercial performance of Enterprise portfolio, identify upsell/expansion opportunities, build and manage pipeline, expand relationships to new stakeholders, manage commercial risks, collaborate with Customer Success Managers
Seniority
Senior, quota-carrying IC