Strategic Account Manager, AMER
Core
Trusted advisor for global enterprise clients (e.g., Adidas, H&M, Sephora) driving growth, retention, and satisfaction via strategic account management.
Role type
Senior Strategic Account Manager (B2B SaaS)
Builds
Long-term partnerships and commercial expansion for high-value enterprise accounts
Domain
B2B SaaS, E-commerce, Marketing Technology
Deliverable
client delivery
Required skills
Enterprise account management, strategic sales, cross-functional leadership, executive relationship building, revenue forecasting, account planning
Preferred skills
E-commerce background, B2C marketing tech experience, Spanish fluency
Technologies
Talon.One platform
Responsibilities
Own portfolio of high-value strategic accounts and develop account plans; Identify and drive expansion opportunities (new use cases, modules, geographies); Partner with Customer Success, Technical Account Managers, and Solution Engineers; Serve as key executive counterpart for VP/C-level stakeholders; Lead cross-functional account teams; Collaborate with solution partners; Forecast revenue and renewal timelines; Represent company in strategic touchpoints and events.