Head of Partners, APAC
Core
Senior leadership role owning APAC partner growth, building strategic relationships, and driving partner-led revenue for NiCE's AI-first CX transformation.
Role type
Senior leadership partnerships executive (Head of Partners, APAC)
Builds
Strategic partner ecosystem across GSIs, hyperscalers, system integrators, and resellers in India, Middle East, ANZ, Japan, and South-East Asia.
Domain
B2B SaaS / AI / Customer Experience (CX)
Required skills
Partner strategy & ecosystem development, Executive relationship management, Hyperscaler co-sell motions, Revenue pipeline ownership, Team leadership & mentorship, AI/CX narrative enablement
Preferred skills
CCaaS/Contact Centre AI domain expertise, Global matrix organization experience, MBA or equivalent executive programme
Technologies
Salesforce, Cognigy, CXone, AWS, Microsoft
Responsibilities
Own and execute APAC partner strategy aligned to commercial objectives; Build and grow high-performing partner ecosystem across multiple regions; Drive partner-sourced and partner-influenced pipeline to meet revenue targets; Lead, mentor, and develop a team of 8-10 Partner Managers; Champion AI-first CX narrative and drive structured enablement programmes; Represent NiCE at major APAC industry events and build senior C-suite relationships.
Seniority
Senior, hands-on IC with team leadership
