Director, Sales, AI
Core
Lead Japan Agentic Sales and Presales teams to drive revenue for advanced AI solutions (conversational AI, IVA, agent assistance) and CCaaS platforms.
Role type
Director of Sales (AI & CCaaS)
Builds
Advanced digital and AI solution sales cycles for CXone platform or standalone offerings
Domain
Customer Experience (CX) / Contact Center as a Service (CCaaS) / Artificial Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Sales leadership, enterprise software sales, strategic territory planning, team management, market analysis, negotiation, bilingual communication
Preferred skills
Deep understanding of conversational AI, IVA, knowledge management, agent assistance, digital solutions market trends
Technologies
CXone, Conversational AI, IVA, Knowledge Management, Agent Assistance
Responsibilities
Develop and execute strategic sales territory plans, lead high-performing sales and presales teams, identify new business opportunities, collaborate on go-to-market initiatives, analyze market trends, monitor sales metrics, manage team composition
Seniority
Director, strategic leadership & team management