Account Manager
Core
Drive expansion within Proton's existing B2B customer base by identifying upsell opportunities and increasing product adoption.
Role type
Account Manager (B2B SaaS)
Builds
Revenue growth across Proton's product suite (Mail, VPN, Calendar, Drive, Pass)
Domain
Cybersecurity / Privacy / B2B SaaS
Required skills
Account management, B2B sales, stakeholder relationship building, CRM management, pipeline management, QBR execution, cross-functional collaboration, process improvement
Preferred skills
B2B SaaS experience, French or German language skills
Technologies
HubSpot
Responsibilities
Identify and drive upsell opportunities within existing accounts, Build relationships with key stakeholders within customer accounts, Maintain accurate account records in CRM, Run regular check-ins and support Quarterly Business Reviews (QBRs), Collaborate with Sales and Marketing teams, Help build processes and playbooks
Seniority
Junior to Mid-level, hands-on IC