CRM Consultant
Core
Turn user data and business questions into actionable insights to shape CRM strategies for retaining and growing Fever's global user base.
Role type
Senior CRM Consultant (Data & Strategy)
Builds
Customer segmentation frameworks, automated reporting pipelines, and data-driven CRM execution logic.
Domain
Live entertainment & culture platform
Deliverable
production ML models | dashboards & analysis
Required skills
SQL, Python or R, customer segmentation, cohort analysis, attribution modeling, business case development, stakeholder communication
Preferred skills
BI tools (Tableau, Looker, Power BI), CRM/marketing automation platforms (Salesforce, SFMC, Braze), consulting background
Technologies
SQL, Python, R, Tableau, Looker, Power BI, Salesforce, SFMC, Braze
Responsibilities
Design and maintain customer segmentation models and behavioral analytics frameworks; Define measurement and attribution methodologies for CRM initiatives; Translate business questions into structured analyses and recommendations; Collaborate with Data Engineering and Product teams to build automated reporting pipelines; Work with execution teams to define audience targeting logic and personalization rules; Identify growth levers across the customer lifecycle.
Seniority
Mid-Senior, hands-on IC
