CRM Solutions Engineer
Core
Turn user data and business questions into actionable insights to shape Fever's global user retention and growth strategies.
Role type
CRM Solutions Engineer (Data Analytics & Strategy)
Builds
Customer segmentation models, automated reporting pipelines, and data-driven CRM strategies for a live entertainment platform.
Domain
Live entertainment technology / Customer Relationship Management
Deliverable
dashboards & analysis
Required skills
SQL, Python or R, customer analytics, cohort analysis, measurement and attribution, business case building, hypothesis-driven thinking
Preferred skills
BI tools (Tableau, Looker, Power BI), CRM/marketing automation platforms (Salesforce, SFMC, Braze), consulting or analytics background at top-tier firms
Technologies
SQL, Python, R, Tableau, Looker, Power BI, Salesforce, SFMC, Braze
Responsibilities
Design and maintain customer segmentation models and behavioural analytics frameworks; Define measurement methodologies for CRM initiatives; Translate business questions into structured analyses and recommendations; Collaborate with Data Engineering and Product teams to build automated reporting pipelines; Work with CRM execution teams to define audience targeting logic and personalisation rules; Identify growth levers across the customer lifecycle.
Seniority
Mid-level (2–5 years experience)
