Solutions Engineer, LATAM
Core
Partner with Account Executives to lead technical discovery, design tailored demonstrations, and guide enterprise customers in Latin America through technical evaluations and proofs of value for Glean's Work AI platform.
Role type
Senior Solutions Engineer (Enterprise SaaS / AI)
Builds
Customer-specific proofs of value, technical evaluations, and business cases for Glean's AI search and agentic capabilities.
Domain
Enterprise SaaS, Artificial Intelligence, Knowledge Management
Deliverable
client delivery
Required skills
Technical discovery, solution design, customer demonstrations, technical evaluations, ROI modeling, stakeholder management, Spanish (fluent), Portuguese (fluent), English (professional)
Preferred skills
Enterprise AI, search, knowledge management, data platforms, APIs, cloud platforms, identity and access management, security reviews, competitive evaluations
Responsibilities
Lead technical discovery with enterprise customers to uncover business goals and requirements; Design and deliver tailored demonstrations and architecture workshops; Lead technical evaluations and proofs of value with measurable success criteria; Explain enterprise AI, search, and SaaS architecture to technical and business audiences; Build value cases including customer-specific ROI and procurement rationale; Partner with Account Executives to qualify opportunities and align on meeting objectives; Create reusable regional demos and technical guidance.
Seniority
Mid-Senior, hands-on IC
