Global Partner Programs and Operations Manager
Core
Own the end-to-end global partner program strategy, structure, and operations for a B2B cybersecurity company, including tier design, incentives, enablement, and portal management.
Role type
Senior IC Global Partner Programs and Operations Manager
Builds
Global partner ecosystem, tiered incentive programs, enablement curriculum, and partner portal experience
Domain
B2B Technology / Cybersecurity (OT/IoT)
Required skills
Global partner program strategy, tier design and governance, partner enablement curriculum design, partner portal/PRM management, incentive program administration, cross-functional leadership, financial modeling, Salesforce proficiency
Preferred skills
Cybersecurity domain knowledge, two-tier distribution model expertise, MSSP economics understanding
Technologies
Salesforce, PRM platforms, Excel
Responsibilities
Define multi-year partner program strategy and roadmap; design partner tier models and qualification criteria; manage partner enablement curriculum and LMS; oversee partner portal content and UX; administer incentive programs (SPIFFs, MDF, NFR); govern program compliance and policies; measure program metrics and reporting; enable internal channel teams.
Seniority
Senior, hands-on IC