Global Partner Programs and Operations Manager
Core
Own the end-to-end global partner program strategy, structure, benefits, and operations for a B2B cybersecurity vendor.
Role type
Senior IC partner programs and operations manager
Builds
Global partner ecosystem, tiered incentive programs, enablement curriculum, and PRM portal experience
Domain
B2B cybersecurity, OT/IoT security, channel operations
Required skills
Global partner program strategy, tier design and governance, partner enablement curriculum design, PRM/portal management, financial modeling, cross-functional leadership, Salesforce proficiency
Preferred skills
Cybersecurity domain expertise, two-tier distribution models, MSSP economics
Technologies
Salesforce, PRM platforms, Excel
Responsibilities
Define multi-year partner program strategy and roadmap; design partner tier models and qualification criteria; manage partner enablement curriculum and LMS; administer incentive programs (SPIFFs, MDF, NFR); govern program compliance and policies; measure program metrics and reporting; enable internal channel teams.
Seniority
Senior, hands-on IC