Customer Service Expert (Remote within APAC region, Contract)
Remote
Core
Deliver exceptional client experiences and ensure timely delivery of solutions for B2B organizations.
Role type
Client Success Specialist (Customer Service)
Builds
Client engagement and account growth for B2B clients
Domain
B2B demand generation and client success
Deliverable
client delivery
Required skills
client relationship management, communication, stakeholder communication, issue escalation handling, administrative task management, sales collaboration
Preferred skills
hospitality or sales background, empathy, proactive problem solving
Responsibilities
Build and maintain strong client relationships, ensure timely solution delivery, communicate progress to stakeholders, identify growth opportunities, assist with escalations, handle administrative tasks