Senior ServiceNow Developer
Core
Design, implement, administer, and optimize ServiceNow Event Management platform for proactive monitoring, alert correlation, and incident reduction.
Role type
Senior ServiceNow ITOM Event Management Developer
Builds
Enterprise Event Management solutions, alert correlation rules, automated remediation workflows, and monitoring integrations
Domain
IT Operations Management (ITOM) / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow Event Management, Alert Management, Discovery, Service Mapping, CMDB, Health Log Analytics, Operational Intelligence, Flow Designer, Integration Hub, Orchestration, JavaScript, Glide APIs, MID Server configuration, ServiceNow upgrades
Preferred skills
ITIL Foundation, ServiceNow ITOM certifications, enterprise-scale implementation leadership
Technologies
ServiceNow, Flow Designer, Integration Hub, Orchestration, MID Server
Responsibilities
Design and configure Event Rules, Alert Correlation Rules, and Alert Management Workflows; Develop integrations with third-party monitoring tools; Implement automated remediation workflows; Monitor event ingestion and alert generation performance; Troubleshoot complex Event Management issues; Collaborate with Discovery team for CI relationships; Create technical documentation and knowledge articles
Seniority
Senior, hands-on IC
