Sr. Partner Onboarding & Success Manager
Core
Own the end-to-end readiness journey for newly signed partners, aligning cross-functional resources to build long-term partner self-sufficiency and enable them to transact and serve customers.
Role type
Senior Partner Onboarding & Success Manager
Builds
Partner enablement engine and structured readiness tracks for resellers, MSPs, and service providers
Domain
Legal technology / Litigation support / B2B SaaS
Required skills
Partner onboarding, technical customer success, implementation coordination, cross-functional coordination, diagnostic problem-solving, operational enablement, partner readiness frameworks
Preferred skills
Legal technology, litigation support, investigations, regulated B2B software, Salesforce, partner portals
Technologies
Salesforce, partner portals
Responsibilities
Coordinate cross-functionally with BD, Implementation, Solutions Architecture, and Support; Build structured readiness tracks tailored to distinct partner types; Guide partners through operational transaction steps; Track onboarding milestones and capability demonstrations; Identify recurring operational or technical friction and surface feedback to product owners
Seniority
Senior, hands-on IC
