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Sales Development Representative

Hybrid, Toronto💼 Full-time🗓 2026-07-23 → 2026-09-26

Core

First point of contact for potential clients, consulting on business challenges and goals to sell AI customer service agents.

Role type

SDR for B2B SaaS (AI customer service platform)

Builds

AI-powered customer service agents for enterprise companies

Domain

B2B SaaS / AI Customer Service

Deliverable

product features

Required skills

cold calling, omni-channel campaign execution, video/phone qualification, outbound prospecting strategy, product expertise, CRM management

Preferred skills

SaaS experience, creativity, adaptability

Technologies

Outreach, LinkedIn, Gong, Vidyard, Salesforce

Responsibilities

Craft and deploy personalized omni-channel campaigns; Qualify prospective clients on video and phone calls; Develop new outbound prospecting strategies; Collaborate with Account Executives to build long-term relationships

Seniority

Individual Contributor

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