Account Development Manager 1 -Evening shift (16:30 - 01:00) CEST
Core
Account Development Manager responsible for onboarding customers, driving product adoption, maximizing lifetime value, and executing upsell/cross-sell strategies to improve Net Retention.
Role type
Account Development Manager (Sales/CS hybrid)
Builds
Customer adoption, upsell/cross-sell deals, and product value realization for knowledge worker teams
Domain
SaaS work management platform for teams and organizations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
customer success/account management experience, fluent English, verbal and written communication, business sense, product knowledge, sales negotiation, pipeline management, closing deals
Preferred skills
technical curiosity, teaching ability, problem-solving, self-starter mindset
Technologies
Wrike platform
Responsibilities
Understand customer use cases to provide optimization guidance, proactively reach out via email and phone to share best practices, drive team-wide adoption, execute upsell and cross-sell to drive Net Retention
Seniority
Entry-level (1+ years experience)