Account Development Manager 1 -Evening shift (15:30 - 00:00)

Cyprus💼 Full-time🗓 2026-09-18 → 2026-09-26

Core

Account Development Manager supporting global knowledge worker customers to onboard, optimize Wrike usage, and drive retention through upsell and cross-sell.

Role type

Account Development Manager (Sales/CS hybrid)

Builds

Customer adoption, upsells, and cross-sells for Wrike work management platform

Domain

SaaS / Work Management / Productivity

Deliverable

client delivery

Required skills

customer success, account management, sales demos, negotiation, pipeline management, deal closing, product training, use case analysis, best practice sharing, phone outreach, email communication

Preferred skills

technical product understanding, business acumen, teaching/mentoring, creative problem-solving

Technologies

Wrike platform

Responsibilities

Understand customer use cases to provide optimization guidance; proactively reach out via phone and email to share best practices; maximize customer lifetime value; drive team-wide adoption; drive Net Retention via upsell and cross-sell

Seniority

Individual Contributor, 1+ years experience

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About Wrike

Software Development1266San Diego, California, US

Wrike is the trusted work delivery platform for people and AI. Most organizations are already using AI to handle real work. Without the right infrastructure, it's ungoverned, unauditable, and out of control. That's the problem we solve. Wrike gives enterprises the governed, context-rich foundation they need to put people and AI to work together on their most consequential workflows — without losing control of how work gets done. What makes Wrike different is what sits behind the AI. Our Work Intelligence® Graph is built on 500B+ historical data points and two decades of enterprise work managem