Customer Support Agent - Shift Work
Core
Deliver prompt, professional, and empathetic support to customers across multiple channels by resolving enquiries and complaints.
Role type
Customer Support Agent
Builds
Customer satisfaction and resolution of product/service issues
Domain
Sports betting and gaming technology
Deliverable
client delivery
Required skills
Customer service experience, written and oral communication, customer orientation, adaptability, attention to detail, computer skills (via careerplan.io/jobs/4662886101-customer-support-agent-shift-work-at-super)
Responsibilities
Respond to customer enquiries, resolve complaints, troubleshoot product issues, maintain product knowledge, record interactions