Customer Success Manager, Contractor Engagement
Core
Drive consumer loan volume and partner adoption for Upgrade's payment solutions within an assigned portfolio of merchants and contractors.
Role type
Contractor Success Manager (Channel Sales)
Builds
Upgrade's payment and consumer credit products for merchants and contractors
Domain
Fintech / Consumer Finance
Deliverable
product features
Required skills
quota-bearing sales experience, relationship management, channel sales, Salesforce proficiency, problem identification, solution selling
Preferred skills
BA/BS degree, experience in similar role
Responsibilities
Onboard new contractor partners and ensure rapid adoption of solutions, drive loan volume growth through training and business reviews, proactively engage to prevent churn, provide timely support to develop loyalty
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