Client Implementation Manager
Core
Lead end-to-end implementation of SaaS solutions for government agency teams using the PayIt Platform.
Role type
Senior Client Implementation Manager
Builds
Configured SaaS implementations and prototypes for government clients
Domain
Government sector / SaaS implementation
Required skills
Project management, SaaS implementation, business rules gathering, cross-functional coordination, test planning, client training, documentation, stakeholder management, problem solving
Preferred skills
Experience with web technologies, ability to lead large enterprise implementations, technical aptitude, familiarity with configuration tools
Technologies
PayIt Platform, Confluence, Trello, Teams, Slack, Jira, Draw.IO, LucidChart, Microsoft Office
Responsibilities
Lead implementation of SaaS solutions with government agency teams; Develop and configure prototypes using Platform tools; Manage test planning and alignment with Product teams; Coordinate requirements delivery to engineering teams; Develop training for PayIt departments; Maintain client-related documentation; Serve as primary connection point for handoff to Client Success and Support
Seniority
Mid-Senior, hands-on IC