Sr. Account Manager
Core
Own and grow a portfolio of retail partnerships by managing kiosk placements, optimizing performance, and deepening integration with partner retailers.
Role type
Senior individual-contributor account manager
Builds
Retail kiosk placements and partnerships
Domain
Retail technology / Kiosk operations
Deliverable
product features
Required skills
Account management, data analysis, executive presentation, stakeholder management, forecasting, business development
Preferred skills
Salesforce, advanced Excel, retail industry experience
Technologies
Salesforce, Excel, PowerPoint
Responsibilities
Own assigned retail accounts and act as primary point of contact; Build and execute account plans to grow kiosk placements; Analyze performance data to drive optimization; Lead quarterly business reviews; Cultivate multi-threaded relationships across retailer HQ; Manage escalation and problem resolution; Partner with marketing to increase kiosk visibility; Coordinate cross-functionally for new kiosk installs; Track market trends and competitive activity; Support business development for channel expansion; Manage installation and removal forecasts.
Seniority
Senior, hands-on IC
