Commercial Account Manager
Core
Fostering strategic partnerships with key commercial clients, coordinating account plans, and driving business growth through product sales and customer satisfaction.
Role type
Commercial Account Manager
Builds
IT product solutions (computers, printers, servers, storage) for commercial clients
Domain
B2B Technology Sales
Deliverable
product features
Required skills
Business Development, B2B Sales, Cold Calling, Customer Relationship Management, Inside Sales, Outside Sales, Product Knowledge, Sales Prospecting, Salesforce, Upselling
Preferred skills
Certified Technology Sales Professional (CTSP)
Technologies
Salesforce
Responsibilities
Coordinate account plans for commercial accounts, build professional relationships with specialist buyers in IT departments, achieve and manage sales quotas, participate in client meetings and support contract negotiations, collaborate with external partners to deliver solution sales, provide customer feedback for product improvements, analyze win/loss rates to improve sales performance, assist in organizing client workshops and training sessions, monitor account performance metrics.
Seniority
Mid-level, individual contributor