Sales Operations Manager
Core
Oversee daily operations of Sales Support and Sales Operations teams, driving efficiency, managing Salesforce initiatives, and coordinating trade shows for a global sports collectibles platform.
Role type
Senior IC sales operations manager
Builds
Sales support workflows, CRM dashboards, and trade show logistics
Domain
Sports collectibles and digital trading cards
Required skills
Salesforce CRM, team leadership, process improvement, trade show coordination, cross-functional collaboration, data accuracy, operational efficiency
Preferred skills
Trading card industry experience, event coordination
Technologies
Salesforce
Responsibilities
Lead and develop a team of Sales Support Associates and Sales Operations Specialists; oversee daily sales support operations including client requests and shipping coordination; identify opportunities to streamline workflows and improve processes; manage Salesforce CRM initiatives including reporting and campaign tracking; partner with Sales leadership to prioritize operational initiatives; collaborate with Customer Service, Marketing, Operations, and Logistics; oversee trade show planning and execution; establish performance expectations and monitor team productivity.
Seniority
Senior, hands-on IC