Inside Presales Technical Consultant - Collaboration
Core
Build strong relationships with key customers and stakeholders, advising on strategic decisions and tackling unique issues around enterprise collaboration and unified communications solutions.
Role type
Inside Presales Technical Consultant (Collaboration)
Builds
Customized HP collaboration and video conferencing solutions, including integrations with third-party platforms like Microsoft Teams, Zoom, and Webex.
Domain
Enterprise collaboration, unified communications, cloud services, and SaaS.
Required skills
Enterprise collaboration solutions, Unified Communications (UC), IP networking, QoS, Microsoft Teams, Zoom, Webex, AWS, Microsoft Azure, Cloud Computing, SaaS, APIs, IT Infrastructure, Device provisioning, Customer Success Management, Technical presentation, RFP responses, Technical architecture planning
Preferred skills
Native-level or high-level English proficiency, proficiency in another language, Certifications (plus)
Technologies
HP collaboration endpoints, Microsoft Teams, Zoom, Webex, AWS, Microsoft Azure
Responsibilities
Lead design of complex enterprise collaboration and video conferencing solutions; Foster strategic relationships with customers acting as a trusted advisor; Deliver presentations and demonstrations to executive-level customers; Develop and execute strategic account plans; Lead design and implementation of integrations between HP endpoints and cloud platforms; Tackle technical challenges regarding audio quality, video performance, and device interoperability; Identify risks in collaboration architectures and develop mitigation strategies; Organize innovation workshops and PoCs; Mentor junior team members.
Seniority
Mid-level (3–7 years experience), hands-on IC