Solutions Engineer, Canada
Core
Partner with Account Executives to lead technical discovery, demonstrations, security conversations, and POCs for enterprise customers in Canada to connect business challenges to practical outcomes with Glean's Work AI platform.
Role type
Senior Solutions Engineer (Enterprise SaaS)
Builds
Tailored customer environments, technical proofs of concept (POCs), and ROI analyses for enterprise clients.
Domain
Enterprise SaaS / Work AI / AI Agents
Deliverable
client delivery
Required skills
Consultative sales approach, technical discovery, security posture articulation, cross-functional collaboration, ROI analysis, Python or Java proficiency, API integration configuration, cloud environment familiarity (GCP/AWS/Azure).
Preferred skills
Experience with multi-stakeholder deal cycles, enterprise customer management.
Technologies
Glean, Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, GCP, AWS, Azure, Python, Java.
Responsibilities
Lead technical discovery with customers to understand business goals and workflows. Create and demonstrate tailored customer environments based on use cases. Plan and manage technical proofs of concept (POCs). Lead customer-facing technical discussions, including security conversations. Work cross-functionally with Product and Engineering to relay customer feedback. Develop ROI analyses and business cases.
Seniority
Senior, hands-on IC
