Phone Support Specialist, Manila (UK Support)
Core
Provide phone and email support to patients across 5 clinics for conditions including obesity management, liaising with doctors, pharmacies, and delivery partners.
Role type
Customer Support Specialist (Healthcare)
Builds
Patient support services for a weight-management program
Domain
Healthcare / Wellness
Deliverable
client delivery
Required skills
Customer care experience, sales experience, healthcare interest, verbal communication, written communication, computer literacy
Preferred skills
Experience with Mac, Google Suite, experience in allied services
Responsibilities
Support patients via phone and email, collaborate with doctors and pharmacies, identify opportunities to improve products and processes
Seniority
Mid-level IC
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