International Key Account Manager
Core
Develop strong relationships and generate growth with key account customers in North America & EMEA, coordinating between Customer Success, Sales, and marketing teams.
Role type
International Key Account Manager
Builds
AI-powered learning and skills intelligence platforms for global enterprises
Domain
HR Tech / Learning Management Systems (LMS) / Workforce Planning
Deliverable
client delivery
Required skills
sales strategy development, account management, needs analysis, solution tailoring, customer loyalty building, up-sell/cross-sell identification, contract negotiation, stakeholder coordination
Preferred skills
KAM experience in HRIS ecosystem, fluency in English plus one of French, Dutch, Flemish, Norwegian, Swedish, Danish, or Finnish
Technologies
AI-driven skills intelligence platforms, HR and digital workplace tools
Responsibilities
Establish sales and loyalty strategies for key accounts, meet and understand key customer contacts, analyze customer needs and respond with tailored solutions, build customer loyalty and ensure satisfaction, identify up-sell and cross-sell opportunities, conduct sales negotiations and anticipate contract renewals, coordinate between Customer Success, Sales, and marketing teams
Seniority
Mid-Senior, hands-on IC
