Solutions Consultant
Core
Guide FinTech clients in deploying, configuring, and optimizing Riva products to provide a 360-degree customer view and AI-driven insights.
Role type
Solutions Consultant (Salesforce/CRM implementation)
Builds
Configured Riva application prototypes and production deployments for enterprise clients
Domain
FinTech / CRM Integration / Cloud Infrastructure
Deliverable
product features
Required skills
Salesforce expertise and certifications, customer-facing technical support, AI prompting fluency, Windows Server and VM troubleshooting, SQL query proficiency, multi-project management
Preferred skills
AWS/Azure/Microsoft 365 administration, programming or scripting knowledge, experience in technology consulting
Technologies
Salesforce, Riva, Windows Server, SQL, AWS, Azure, Microsoft 365, ChatGPT, Microsoft Copilot
Responsibilities
Gather and document functional and technical requirements; build and test Riva software configurations; coordinate deployment across on-premises and cloud environments; develop application prototypes and conduct client walkthroughs; troubleshoot and design solutions for customer challenges; collaborate with engineering teams on custom components; resolve escalated support tickets
Seniority
Mid-level, hands-on IC
