Forward Deployment Engineer
Core
Guide new clients through SaaS platform integration and on-premise implementations, managing configurations, performance, and AI/ML model deployment for financial services compliance and fraud detection.
Role type
Senior IC Forward Deployment Engineer (Professional Services)
Builds
Client-specific SaaS integrations, on-premise deployments, and AI/ML model endpoints for financial crime solutions
Domain
FinTech, Compliance, Fraud Detection, AI/ML
Deliverable
production ML models | product features | infrastructure
Required skills
Kubernetes, Helm, YAML, GitHub, Shell scripting, SQL, XML configuration, REST APIs, SAML/SSO, CI/CD pipelines, AI/ML model deployment, data validation, feature engineering
Preferred skills
Python, Java, Cloud provider certifications (GCP/AWS/Azure), DevOps best practices, AI model governance (explainability, auditability)
Technologies
Kubernetes, GitHub, Helm, YAML, Bash, SQL, XML, SAML, SSO, REST APIs
Responsibilities
Onboard clients to the FinTech platform within schedule; Package and deploy applications using automation tools; Create shell scripts and SQL queries for integration and reporting; Develop XML configurations and data exchange schemas; Participate in technical meetings regarding security protocols and architecture; Implement best practices for version control and CI/CD; Deploy and monitor AI/ML models for compliance solutions; Assist with data preparation and feature engineering; Educate clients on AI-powered features; Troubleshoot deployed AI solutions for issues like data drift or model degradation.
Seniority
Senior, hands-on IC