Partner Support Associate I

Full-time$55,000–$55,0002026-09-29 → 2026-10-08

Core

Cross-functional liaison between Channel Sales and ISO/MRP partners, providing daily sales support, onboarding assistance, and partner management.

Role type

Associate-level sales operations specialist

Builds

Sales pipeline, partner onboarding, and compliance documentation for lending partners

Domain

Financial services / Small business lending

Required skills

Contract management, Salesforce CRM, partner onboarding, underwriting review, pipeline updates, cross-functional communication, document review, bank verification, exception handling, partner vetting, recertification management, policy communication (via careerplan.io/jobs/4402046009-partner-support-associate-i-at-kapitus)

Preferred skills

MCA/short-term lending experience, Payment Processing, Consultative Sales, Tableau, NICE, contract negotiation, business development, Microsoft Office 365

Responsibilities

Manage partner contracts and bank verification links, update Salesforce records, assist in ISO onboarding and recertification, handle partner inquiries via phone/email/Slack, communicate underwriting decisions, support ISO Partner Managers with daily tasks, field inbound calls and transfers

Seniority

Associate, individual contributor

About Kapitus

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great