Customer Success Manager - iGaming
Core
Trusted Advisor for key iGaming merchants, driving adoption and revenue growth for TrueLayer's Pay by Bank products at checkout.
Role type
Senior Customer Success Manager (iGaming)
Builds
Revenue growth and user adoption for large enterprise clients in the iGaming sector
Domain
Fintech / Payments / iGaming
Required skills
Strategic account management, cross-sell/upsell execution, C-level relationship building, payments strategy consulting, data-driven insights, project coordination
Preferred skills
iGaming vertical experience, API technology background, Swedish language proficiency
Technologies
None stated
Responsibilities
Drive end-user adoption and retention at checkout for largest merchants; Own portfolio of key iGaming merchants in UK and Europe; Meet strategic growth goals via cross-sell and upsell; Build relationships from C-level to operational teams; Provide thought leadership on payments strategy; Collaborate with Sales/Product/Marketing to influence roadmaps; Manage client account planning and KPIs; Conduct virtual and in-person client meetings.
Seniority
Senior, hands-on IC