Customer Success Manager - iGaming
Core
Trusted Advisor role driving end-user adoption, retention, and revenue growth for key iGaming merchants via Pay by Bank solutions.
Role type
Senior Customer Success Manager (iGaming)
Builds
Pay by Bank checkout solutions for large enterprise iGaming clients
Domain
Fintech / Payments / iGaming
Deliverable
product features
Required skills
strategic payments conversations, client account planning, cross-sell and upsell initiatives, data-driven insights, project coordination, C-level relationship management
Preferred skills
iGaming vertical experience, API technology company background, Swedish language proficiency
Technologies
Pay by Bank APIs
Responsibilities
Drive end-user adoption and retention at the checkout for largest merchants; Own portfolio of key merchants in iGaming verticals; Meet strategic growth goals on share of checkout and revenue; Build relationships at all levels of client organizations; Provide thought leadership to influence payments strategy; Collaborate with Sales, Product, and Marketing to impact roadmaps; Conduct regular virtual and in-person client meetings.
Seniority
Senior, hands-on IC