Bilingual Training Specialist (Portuguese)
Core
Deliver structured customer training sessions to drive onboarding and adoption of Keeper's cybersecurity password and privileged access management platforms.
Role type
Bilingual Training Specialist (Portuguese)
Builds
Customer training programs and workshops for B2B clients
Domain
Cybersecurity / Privileged Access Management (PAM)
Deliverable
product features
Required skills
Training development and delivery, Bilingual English/Portuguese fluency, SaaS product knowledge, Virtual facilitation, LMS support, Documentation management
Preferred skills
Experience in SaaS B2B environment, Google Docs and MS-office tools, Analytical and problem-solving skills
Technologies
Google Docs, MS-office tools, LMS
Responsibilities
Deliver structured customer training sessions using established materials, Facilitate virtual training sessions and webinars, Maintain and update training materials, Engage with customers to understand training needs, Provide post-training follow-up and basic support, Maintain accurate documentation of training sessions
Seniority
Individual Contributor