CHANNEL SALES MANAGER
Core
Lead a team of internal and contract sales professionals to drive residential fiber broadband penetration, reduce churn, and improve customer lifetime value within assigned territories.
Role type
Senior Channel Sales Manager (Consumer)
Builds
Residential fiber broadband service adoption and retention
Domain
Telecommunications / Fiber Optic Internet
Deliverable
product features
Required skills
Team leadership, sales coaching, KPI reporting, territory management, customer acquisition, churn reduction, vendor engagement, data analysis, strategic planning
Preferred skills
Experience in residential telecommunications sales, ability to pivot between field sales and boardroom reporting, creative problem solving
Technologies
CRM systems, sales forecasting tools, KPI dashboards
Responsibilities
Recruit and lead a team of internal and contract sales professionals; Assign territory to sales professionals while managing KPIs and sales activity; Drive residential fiber customer penetration while reducing churn; Develop fresh insights and techniques to reach more households with fiberoptic internet; Travel up to 25% as necessary; Outperform competition and delight customers
Seniority
Senior, hands-on IC with team leadership