Strategic Account Manager
Core
Own the relationship with enterprise customers across their entire lifecycle, driving renewals, expansion, and upsell for an AI-first procurement operating system.
Role type
Senior Strategic Account Manager (Enterprise)
Builds
Revenue growth through expansion and upsell for large enterprise accounts
Domain
SaaS / Enterprise Procurement
Required skills
Enterprise account management, executive stakeholder management (CFO/Procurement), revenue quota ownership (NRR), multi-threading complex organizations, commercial negotiation, product feedback loop management, ambiguity tolerance, playbook creation
Preferred skills
GTM background, scaling startup experience, six-figure ARR+ account management
Technologies
AI agents, procurement platforms, CRM systems
Responsibilities
Own an NRR quota covering expansion and retention; build deep relationships with champions from procurement managers to CFOs; help define commercial rhythms and processes from scratch; feed customer signals directly to Product and Revenue leadership; drive renewals, expansion, and upsell conversations at the executive level.
