Strategic Account Director, Healthcare
Core
First dedicated Strategic Account Director to open and own the Healthcare vertical (Payer, Provider, Life Sciences) for a conversational AI platform, defining go-to-market strategy and closing flagship deals.
Role type
Strategic Account Director (Builder/First Hire)
Builds
Decagon's healthcare-specific product, trust, safety, and compliance posture
Domain
Healthcare (US Payer, Provider, Life Sciences) + Conversational AI
Deliverable
production ML models | product features
Required skills
Enterprise SaaS sales, Healthcare sales, C-suite relationship management, Go-to-market strategy, Playbook creation, Complex procurement navigation, ROI case development, Forecasting
Preferred skills
AI/Conversational AI sales experience, Existing network in top US Payers/Health Systems/Pharma, Startup founding-seller experience, MEDDPICC/Command of the Message training
Technologies
Conversational AI, Agentic AI
Responsibilities
Define and execute go-to-market strategy for the healthcare vertical; Break into and close largest healthcare logos (health plans, IDNs, academic medical centers, pharma); Build deep relationships with C-suite stakeholders; Author and iterate the healthcare sales playbook; Translate buyer pain into ROI cases; Forecast and report on pipeline and revenue; Maintain expert knowledge of healthcare regulation and economics.
Seniority
Senior, hands-on IC (Builder/First Hire)