Renewals Specialist
Core
Supporting and managing customer renewals to ensure retention and long-term account value in a global technology environment.
Role type
Renewals Specialist
Builds
Customer retention and renewal processes
Domain
Technology / SaaS
Deliverable
client delivery
Required skills
Renewals management, customer engagement, record keeping, internal collaboration, proactive follow-up, organization, attention to detail
Responsibilities
Manage and coordinate customer renewal activities, engage with customers throughout the renewal process, maintain accurate records of renewal opportunities, collaborate with internal teams to resolve renewal-related questions, monitor upcoming renewals and proactively follow up on accounts, contribute to an efficient renewal process
Seniority
Individual Contributor
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