Key Account Manager - France
Core
Managing a portfolio of strategic CAC 40 clients in a SaaS B2B environment focused on retention, upsell, and cross-sell.
Role type
Senior Account Manager (Strategic Accounts)
Builds
SaaS legal and governance solutions for enterprise clients
Domain
Legal Tech / SaaS
Deliverable
client delivery
Required skills
Strategic account management, contract renewal management, cross-sell and upsell execution, stakeholder mapping and relationship building, business KPI tracking (churn, revenue), consultative selling
Preferred skills
Experience in SaaS/tech environment, experience with CAC 40 or large enterprise clients
Responsibilities
Build trust with a portfolio of strategic clients, manage contract renewals while creating cross-sell and upsell opportunities, identify and develop existing accounts by unlocking contacts in new departments, conduct client meetings to gather product usage feedback, track business and usage KPIs
