Strategic Account Director
Core
Manage and expand enterprise accounts for a cloud-based interactive 3D human body visualization platform to enhance health education.
Role type
Senior Strategic Account Director (Enterprise SaaS)
Builds
Cloud-based 3D human body visualization platform for patients, educators, and medical professionals
Domain
Healthcare / Life Sciences / Medical Technology
Deliverable
client delivery
Required skills
Enterprise account management, SaaS sales, complex client relationship management, strategic account planning, cross-functional collaboration, consultative selling, executive stakeholder management, revenue forecasting, CRM management
Preferred skills
Healthcare or life sciences sales experience, medical device or life sciences company background
Technologies
Cloud-based 3D visualization platforms, CRM systems
Responsibilities
Own and manage a book of largest enterprise accounts with revenue growth and retention targets; Identify and qualify new expansion opportunities within existing accounts; Manage account renewals and introduce additional products/services; Develop and execute strategic account plans focusing on upsell and product adoption; Proactively identify evolving customer needs and build tailored solutions; Lead cross-functional collaboration to ensure seamless solution delivery; Monitor customer satisfaction and track key account metrics; Provide accurate forecasting and account updates in CRM; Represent the company at industry events
Seniority
Senior, hands-on IC with strategic leadership