(Junior) Baubegleiter:in PV (w/m/d) | Quereinsteiger:innen willkommen
Core
Onboarding and customer support for residential photovoltaic systems from contract signing to commissioning.
Role type
Junior customer success specialist (solar energy)
Builds
Residential solar energy solutions and battery storage systems
Domain
Renewable energy / Solar power
Deliverable
client delivery
Required skills
Customer service, problem-solving, communication, empathy, self-organization, attention to detail
Preferred skills
Prior experience in customer service or similar roles
Responsibilities
Accompany customers from contract signing to successful commissioning of their photovoltaic system; Serve as the central point of contact during the installation process; Identify individual customer needs and develop tailored solutions; Build and maintain long-term customer relationships through empathetic and personal support; Collaborate with internal departments to ensure smooth and high-quality customer care