Baubegleiter:in | Home Office | (w/m/d)
Core
Accompany customers from contract signing to the successful commissioning of their heat pump, managing the entire installation process and serving as the central interface between customers, internal teams, and external partners.
Role type
Customer success & project coordination specialist (HVAC/energy systems)
Builds
Residential heat pump installations and integrated energy solutions
Domain
Renewable energy / HVAC / Residential construction
Deliverable
client delivery
Required skills
project coordination, customer communication, process planning, stakeholder management, problem solving, organization
Preferred skills
high motivation, quick learning, adaptability, team collaboration
Technologies
heat pumps, smart meters, wallboxes, battery storage systems
Responsibilities
Schedule and coordinate installation timelines and dependencies, maintain proactive communication with customers and partners, ensure clean and efficient project completion, manage customer expectations and resolve on-site issues
Seniority
Entry to Senior, all experience levels welcome