Senior Technical Support Engineer
Core
Diagnose and resolve technical issues for customers, ensuring satisfaction and driving product improvement in network security.
Role type
Senior Technical Support Engineer
Builds
Network security solutions and services
Domain
Cybersecurity / Network Security
Deliverable
client delivery
Required skills
Active Directory/GPO, Windows, Linux, PowerShell, Python scripting, network security, problem-solving
Responsibilities
Diagnose and resolve technical issues, collaborate with cross-functional teams to enhance product functionality, maintain clear communication with customers and team members, tackle complex problems with resilience.
Seniority
Senior, hands-on IC
